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Channel: Adobe Community: Message List - FrameMaker 11 won't start up
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FrameMaker 11 won't start up

I'm running FrameMaker 11 on Windows 7. I just changed the settings from unstructured to structured Frame and restarted my computer. Now FrameMaker comes up for a few seconds and goes away. Is there...

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Re: FrameMaker 11 won't start up

First thing you can do to get back to Unstructured mode is edit the maker.ini file in the subdir where you have FrameMaker installed. There is an interface setting you can change back to unstructured...

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Re: FrameMaker 11 won't start up

I opened the maker.ini file, but I'm not sure which line(s) I need to change. In answer to your question, I was not a part of the FrameMaker 11 beta test. I don't know if Windows 7 was used to test...

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Re: FrameMaker 11 won't start up

You will find the "user" maker.ini file in the C:\Users\[USERNAME]\AppData\Roaming\Adobe\FrameMaker\11 subdir. Edit the maker.ini file with the following change "ProductInterface=Structured FrameMaker"...

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Re: FrameMaker 11 won't start up

Thanks for directing me to the "user" maker.ini file. I edited the ProductInterface setting, and FrameMaker started up in Unstructured Mode.

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Re: FrameMaker 11 won't start up

Please try to change to Structured Mode through the Edit / Preferences menu. If it does not work, re-edit the user maker.ini. Let me know if Structured works.

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Re: FrameMaker 11 won't start up

I went through Edit / Preferences and changed the setting to Structured. I restarted my computer and tried to launch FrameMaker. The same thing happened--looks like FrameMaker is going to start up but...

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Re: FrameMaker 11 won't start up

Please send me your maker.ini file in the the Adobe FrameMaker install directory (not the user) to taldous@adobe.com. I will be looking for any reference to xmlutils.dll. If there is a refernence just...

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Re: FrameMaker 11 won't start up

I found a reference to xmlutils.dll. I tried to comment out the line in the maker.ini file, but when I tried saving the file, I got an "Access is denied" message.

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Re: FrameMaker 11 won't start up

You can make the comment out and save the maker.ini file to your desktop. All you have to do is copy the revision on the desktop to where FrameMaker 11 is installed (replace the orginal).

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Re: FrameMaker 11 won't start up

I was able to replace the original maker.ini file with my edited version. However, FrameMaker still does a vanishing act when I try to launch it.

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Re: FrameMaker 11 won't start up

Let me get our support team on this. Stay tuned.

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Re: FrameMaker 11 won't start up

Curious as to what the verdict was on this.   I have a similar problem with one of my clients, and have followed this thread to no avail.

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Re: FrameMaker 11 won't start up

I wasn't able to get FrameMaker11 to work in Structured mode. I thought at first it was a Windows 7 issue, but a co-worker who has Windows XP had the same problems. We have guessed that the problem may...

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Re: FrameMaker 11 won't start up

Did you ever get an answer to this?  I had the same problem too.  So sad...

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Re: FrameMaker 11 won't start up

Coincidentally I spoke with an adobe representative at my company's annual conference - his suggestion was to use a different installation method, i.e. download directly from the website.  I did this...

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Re: FrameMaker 11 won't start up

Interesting, HarrisBL. Thanks for the post.  I can't reinstall Win 7 - it would take way too much time to setup my system, but i can see if I can request a TCS DVD from Adobe and reinstall Frame that...

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Re: FrameMaker 11 won't start up

I have the same issue. I switched from unstructured frame to structured frame and now cannot get frame to work. It crashes immediately after I start it. I don't see anything in the maker.ini to edit....

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Re: FrameMaker 11 won't start up

You need to edit the maker.ini file in your Roaming directory:C:\Users\YOURUSERNAME\AppData\Roaming\Adobe\FrameMaker\11 [Frame]ProductInterface=FrameMaker

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Re: FrameMaker 11 won't start up

This problem is still occuring. I am evaluating the Framemaker 11 trial. Downloaded the installer from the Adobe website two weeks ago.  I just decided to switch from Unstructured to Structured to...

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